Texas SBA, Inc., Texas Small Business Association™, is An Agency Advocating for 2 Million Texas-Based Businesses™ generating the world's
12th largest economy in excess of US $1 Trillion per year! This is comparable to the individual countries of Canada, Mexico, Brasil, and India.
With such a large responsibility placed upon this agency we have instituted many policies addressing our "Compact With Texas".
Agency Goal
The goal of Texas SBA, Inc., Texas Small Business Association™, is provide the Texas business community with streamlined access to State of Texas and U.S. federal
government contracting consultancy, State of Texas legislative and procurement lobbying, and assistance in international
trading between Texas and the world. This agency is the
"centralized-clearinghouse" for both public and private sector commercial activities.
Customer Service Principles
Clients of Texas SBA, Inc., Texas Small Business Association™, are important participants in the economy of Texas and therefore we hold all organizations
interested or active in Texas commerce with high regard and respect. This cordial policy is extended throughout the state of Texas as well foreign
countries.
Excessive Communication and Response Times
As to ensure equitable access and distribution of Texas SBA, Inc., Texas Small Business Association™, resources to all parties, we reserve the right
to terminate our relationship with clients and prospects who exhibit what this agency deems as excessive communication. Abuses of Texas SBA, Inc., personnel
and resources are as followed:
- Repetitive telephone calls encompassed within a 48-hour period.
- Repetitive voice mails encompassed within a 48-hour period.
- Repetitive emails contained within a 48-hour period.
- Spam emails and spam facsimiles.
- Lacking in the performance of due diligence in public and private sector knowledge which requires Texas Small Business Association™ to perform educational services.
Your understanding and acceptance of these policies enables Texas Small Business Association™ to service our constituency, both domestic and international, with equity and equal access.
Texas SBA, Inc., committs to responding to client and prospect inquiries and communicae within a 48-hour period of initial contact.
Fair and Equitable Treatment
Reciprocating the professional treatment by Texas SBA, Inc., with all counter-parties is the expected treatment and demeanor by every business and businessperson interracting with
this agency. The raising of voice and other agressive manerisms as deemed by Texas SBA, Inc., are prohibited.
Streamlined Access to Markets
Through Texas SBA, Inc., domestic firms have streamlined access to domestic commercial and governmental markets in addition to assistance in export markets.
Foreign-based firms have a "centralized" entry-point into the Texas market via Texas Small Business Association™.
Privacy and Confidentiality
Texas SBA, Inc., maintains absolute privacy of our clients and prospects identity and private data. Only clients that have entered into contract
granting permission to Texas SBA, Inc., for the dissimination of their indentities and private data are publicized. This confidentiality enables
our agency to effectively assist current and prospective clients while addressing their business concerns without risking trade and market secrets nor positioning.
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